Refreshing Idea Makes Online Pharmaceutical Returns Faster, Easier, ‘Kind Of Fun’
A Web-Based System For Healthcare Practitioners Reduces Paperwork and Increases Patient Interaction.
Boca Raton, FL; November 1, 2017 — Healthcare Managed Service Organizations (MSOs) managing physicians’ and surgeons’ offices, urgent care centers and other medical facilities dispensing medications are increasingly distracted by time lost managing administrative duties including processing drug products for returns.
A recent study in Pharmacy Times, a trade journal, revealed administrative duties provide the least satisfaction on the job while patient care provides the greatest satisfaction. A pharmaceutical logistics company has done something about the problem and created a time-saving system for processing returns online.
The company, Woodfield Distribution, also known as WDSrx, based in Boca Raton, FL specializes in healthcare logistics, moving medications from the manufacturer to the final dispenser. Speaking with clients, they developed a solution for drug returns and destruction aimed at the healthcare MSO market that transforms a complicated process into three simple steps. Users log into the system, submit the inventory, and print out UPS labels. All communication is handled through the client account including real-time order tracking and status with all documentation.
According to WDSrx President Adam Runsdorf, “We took our expertise in bulk pharmaceutical returns for manufacturers and modified it for organizations managing multiple locations and practitioners. With a few mouse clicks, the order is ready to be received in our accredited facility. Returns processing and regulatory paperwork are completed by our reverse logistics department, allowing the sender up to spend more time with patients.”
The new service increases convenience and patient interaction by eliminating paperwork and complicated procedures. “Corporate clients at healthcare managed service organizations appreciate that the system provides the flexibility to manage multiple locations independently with complete oversight of all transactions by a company administrator for billing and operations purposes,” adds Runsdorf.