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Case Study: Expediting Complex Bulk Pharmaceutical Destruction Project

WDSrx works with manufacturers to remove expired or short-dated medications from the commercial marketplace by facilitating regulatory compliant pharmaceutical returns and destruction projects.

Summary

Pallets with expired product loaded onto trucks for transport to pharmaceutical destruction site.

Pallets with expired product were loaded onto trucks for transport to specialized pharmaceutical destruction sites.

A company specializing in women’s health required pharmaceutical destruction of a large quantity of expired product within a short timeframe to comply with their corporate accounting practices.

The WDSrx Reverse Logistics team expedited the processing of 90 pallets from three divisions of the client company and arranged for destruction prior to the deadline date.


Challenges

Reverse Logistics Technician loads truck with pallets of expired product with a forklift.

Trained Reverse Logistics Technician Steve, loaded the truck with expired product.

The client required destruction of large quantities of short-dated product, samples and marketing materials in a short timeframe.  A total of 94 pallets were located that matched lot number and product detail specifications on the destruction order.

The materials were located in multiple WDSrx warehouse locations.  Coordination between facilities was required to confirm inventory and arrange transportation.

Due to the variety of products involved in the destruction order, representatives of three divisions were involved in the process at the client company.  

The destruction included hazardous and non-hazardous materials, adding to project complexity.

Documentation from several different sources confirming project completion were required by the client as soon as possible after the items were destroyed.


Solutions

Reverse Logistics Manager and Business Development Associate prep pharmaceutical destruction documentation.

Gaby (right) from Business Development assisted Reverse Logistics Manager Janeth (left) in the large-scale destruction project. #Collaboration

The WDSrx Account Coordinator met with the WDSrx Reverse Logistics Manager immediately after initial client notification.  The meeting determined the procedures necessary to set an aggressive timeline.

Products listed for destruction were reviewed to determine their warehouse location and whether special handling was required for the destruction process.  

After the information was acquired, the Logistics Manager at each facility location was instructed to prepare the inventory for transport to our Boca Raton headquarters location.  This process was necessary to consolidate materials for streamlined forwarding to the destruction partner site.   Prior to the transfer, all materials for destruction were counted and weighed.

Quality Assurance teams from WDSrx and the client met at WDSrx headquarters to review materials, confirm inventory and to approve steps to complete the project.

WDSrx partners with specialized capabilities for pharmaceutical destruction were engaged to schedule and transport the inventory.  Destruction procedures and compliance vary based on each type of product.  Hazardous materials and Controlled Substances were segregated for additional special handling.

Transport of materials from WDSrx to various destruction facilities occurred during a three-day time window.  Members of the WDSrx Reverse Logistics team accompanied Controlled Substances materials to the point of destruction to witness the process.  Hazardous materials were moved separately to meet strict compliance guidelines established by the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Transportation (DOT).  Any deviation from standard operating procedures or incorrect actions can result in severe penalties and fines issued by government authorities. 

When the destruction process was completed, documentation was received and reviewed by the WDSrx Quality Assurance department.  The client was then provided with Certificates of Destruction (COD), product manifests detailing items destroyed and copies of packing slips for products destroyed.


Conclusion

Reverse Logistics Manager places proper documentation on pallet for regulatory compliance while Warehouse Technician waits to load product onto truck with a forklift.

Reverse Logistics Manager Janeth marked each pallet with proper documentation for regulatory compliance.

WDSrx expertise in the areas of quality assurance, regulatory compliance, warehousing, transportation management and reverse logistics enabled the client to receive final documentation for the destruction order within the desired timeline.  The importance of a consistent chain of communication between WDSrx, the client and the selected destruction vendors contributed to the successful outcome.

“WDSrx maintains flexibility to scale with clients for logistics services including product destruction,” according to WDSrx President Adam Runsdorf.  “This destruction project highlights the ability of our Reverse Logistics team to coordinate, implement and complete complex tasks with a focus on efficiency, safety and cost control.”

For further information about product destruction contact Larry Hotz (561) 998-3885 extension 304 or lhotz@wdsrx.com.


Capabilities Utilized

Receipt, Storage, Fulfillment – WDSrx manages handling of prescription medications and related products from nine facility locations in Florida, New Jersey, Ohio, Texas and Nevada. 

Reverse Logistics – The WDSrx Reverse Logistics Department manages returns programs for clients including bulk destruction of expired, short-dated and damaged inventory.

Quality Assurance and Regulatory Compliance – The WDSrx Quality Assurance and Regulatory Compliance department controls operations with Standard Operating Procedures (SOP) that define specific tasks to comply with requirements set by government and other regulatory authorities.

Transportation Management – The WDSrx Transportation Management department manages inbound and outbound transport for the WDSrx warehouse network.  The Transportation Management team utilizes transportation solutions in compliance with regulatory requirements and product specifications, determining the optimal balance between speed, safety and cost.

Are any Controlled Substances (CII) included in your return? If so, please press "Yes" and complete the DEA 222 Request Form. You can also contact Jason Solomon at jsolomon@wdsrx.com or (561) 998-3885 x316.