August 15, 2018
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Higher Logistics Standards Means Satisfied Pet Owners
• Pet owners make purchases from companies that support their belief systems and lifestyle choices
• This brand activism affects purchasing behavior of veterinary foods, health and wellness products
• There is an expectation that every safety precaution available is being maintained from the moment the product is made to the moment of final purchase
• For this reason, progressive manufacturers of veterinary foods, health and wellness products outsource warehousing and order fulfillment to pharmaceutical logistics services providers
• Warehouses registered by the FDA and DEA follow additional regulations and cGMP
guidelines for sanitation, training, facility maintenance, hygiene, operations and
inventory control beyond requirements for animal drugs, feeds and related products
• The cost of warehousing supplements in pharmaceutical facilities is often competitive and includes the peace-of-mind derived from more stringent operational procedures and enhanced compliance benchmarks
• Additional product safeguards taken by veterinary products manufacturers that utilize medical grade shipping and handling within the supply chain translates into increased customer loyalty, further differentiates product benefits, aligns corporate policy with customer expectations, promotes goodwill and heightens brand awareness
• It also satisfies requirements from corporate legal and regulatory departments
SATISFYING EXPECTATIONS
| Warehouse Procedures | Pharmaceutical Grade Requirements | Veterinary Food Grade Requirements |
|---|---|---|
| Code of Federal Regulations | 21 CFR 210/211 | 21 CFR 507 |
| cGMP Guidelines | Finished Pharmaceuticals | Animal Drugs, Feeds and Related Products |
| Bathrooms | Hot and Cold Water, Soap and/or Detergent | X |
| Cold Chain | Active, Passive and Hybrid with Constant Monitoring | X |
| Distribution | Written Standard Operating Procedures (SOPs) for Distribution Method and Return | X |
| Licensing/Audits | VAWD, DEA, FDA, DOT, EPA, every U.S. State Requiring Licensing | X |
| Lot Traceability | Required | X |
| Pest Control | Written Procedures and Regular Scheduled Pest Control | X |
| Returns | Enable Returns Traceable by Lot Number | X |
| Risk Management | High Security, Redundant Power, Entry/Exit Logging | X |
| Sanitation | Written Procedures Assigning Responsibility for Cleaning Schedules and Methods | X |
| Secondary Packaging | Maintains Temperature Range on Product Label Direct to Consumer/Patient | X |
| Space Utilization | Separate Areas by Purpose: Storage, Packaging and Labeling, Quarantine | Not Required: Food Allowed to be Stored Outdoors |
| Storage | Off Floor | X |
| Temperature and Humidity | Constant Monitored Controlled Room Temperature and Humidity: 20°-25° (68°-77 °F) and 60% | X |
